The Windows Store is the major location for downloading and updating programs and games for Windows 11/10. The Store requires a stable internet connection to deliver such content to you. The error code 0x80072EFD indicates that your internet connection is down. Because of the same issue, the Windows Store buttons aren’t always clickable.
You may be able to access the internet using other apps, but when you try to utilize the Microsoft Store, you receive the 0x80072EFD problem. We’ll analyze settings linked to your internet connections, as well as components and setups that may interfere with the Windows Store’s connection to the internet, to permanently fix this Microsoft Store error.
See also:
- How to fix Microsoft Store needs to be online code 0x80072ee7
- How to fix Microsoft Store ‘Check your Connection’
- How to FIX Windows 10 Store Error Code 0x80072F30
How To Fix Windows Store Error 0x80072EFD
The ways for repairing the Microsoft Store problem 0x80072EFD in Windows 11/10 are as follows:
- Clear the cache in the Microsoft Store.
- Disconnect from the proxy server.
- Activate the Windows 10 Store again.
- Rename the SoftwareDistribution folder to something else.
- Reset TCP/IP and flush your DNS.
- Enable TLS
- Fix using the Windows Store Troubleshooter.
I propose that you follow the steps in the given solution in the order that they are listed.
1] Clear the Windows Store cache
The error message could be caused by a glitch or malfunction in the Windows Store, and emptying the cache will fix it. Select Run from the context menu by right-clicking on the Start button.
In the Run dialog box, type the following command and press ENTER.
wsreset.exe
That’s all there is to it. Reboot your machine after performing the preceding command to see if you can access the Windows Store. Continue to the next remedy if the problem persists after the reset.
2] Disable proxy connection
If you’re connected to the internet through a proxy server, you might be able to fix the issue 0x80072EFD by disabling it. Using the Windows key + R combination, open the Run dialog box. In the Run dialog box, type inetcpl.cpl and press ENTER. In the Internet Properties box, go to the Connections tab. Select LAN settings from the drop-down menu.
Mark the Automatically detect settings checkbox in the popup window.
Uncheck the option for Use a proxy server for your LAN in the Proxy Server section. After that, press the OK button to save your changes.
3] Re-register the Windows Store
Re-registering the Windows Store is always a good idea for fixing a variety of issues with the utility. Start PowerShell as an administrator to accomplish this. Select PowerShell (Admin) by pressing the Windows key + X combination.
Copy and paste the following text into the PowerShell window and hit the ENTER key.
PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}
Close Command Prompt and restart your computer after it completes the re-registration process.
4] Flush the SoftwareDistribution folder
Click Start and type cmd into the search box. Select Run as Administrator from the context menu when you right-click on Command Prompt. We’re going to turn off the relevant services right now. Enter the following commands one after the other, pressing ENTER after each line:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
After that, the SoftwareDistribution folder should be renamed. Use the commands below to accomplish this. Remember to hit ENTER after each line in the following list:
ren C:\Windows\SoftwareDistribution
SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
The services that we halted with the first series of commands are now started. Enter the commands below, pressing ENTER after each line:
net start wuaserv
net start cryptSvcc
net start bits
net start msiserver
To save the new SoftwareDistribution folder, restart your computer. This usually fixes the 0x80072efd issue in Windows 10 Store.
5] Flush your DNS, reset Winsock and reset TCP/IP
Do the following to flush your DNS, reset Winsock, and reset TCP/IP.
Select Command Prompt (Admin) from the context menu by pressing the Windows key + X key combination. In the Command Prompt window, type the following commands. After inputting each line below, press the ENTER key:
ipconfig /release
ipconfig /flushdns
ipconfig /renew
Close Command Prompt and then reopen it as an Administrator. Next, type the following commands and click ENTER after each line:
ipconfig /flushdns
nbtstat -r
netsh int IP reset
netsh winsock reset
Finally, restart your computer to see if the 0x80072efd error has been resolved.
6] Enable TLS
To open Windows Settings, press the Windows key and the I key at the same time. Select Network & Internet from the drop-down menu. Then, on the right, go to Internet Options and select Wi-Fi from the left-hand pane.
After that, go to Advanced and click on Security. To activate it, check the box for the use TLS 1.2 option. To save this setting, press the Apply button and then OK. Last but not least, restart your computer.
7] Use Windows Store Troubleshooter
Install the Windows Store Apps Troubleshooter first. To run the Troubleshooter, double-click the file after it has been downloaded. Select Advanced from the drop-down menu and check the option next to Apply repairs automatically.
After that, press the Next button to continue. The Windows Store cache and licenses may be corrupt, according to the Troubleshooter in my situation. It could be different depending on your setup. This is an important stage that should not be overlooked. To begin the repairs, choose the first option.
Allow the Windows Store Troubleshooter some time to automatically resolve the issue. When that’s done, go to the Start menu and type troubleshooting in the search box. The first icon that appears in the search results should be selected.
On the left-hand side, select View all, and then double-click the Windows Store Apps item in the list.
Allow the Windows Update Troubleshoot to discover and fix the Windows Store error 0x80072EFD by following the on-screen instructions. To finish the operation, restart your computer.
TIP: There are a few more troubleshooting options here – 0x80072EFD is the error code for your connection.
In this video, we are gonna show you how to fix Windows 10 store error code 0x80072efd:
Best wishes.