FIX: Windows Troubleshooter has stopped working

When you’re attempting to figure out what’s causing a Windows OS problem, the Windows Troubleshooter is your best bet. This article will walk you through some of the basic procedures to take if your Windows Troubleshooter becomes sluggish or unavailable.

This article is part of our dedicated hub for troubleshooting fixes that require the Windows Troubleshooter, so bookmark it for future reference.

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Some Windows users have reported that they have recently encountered an issue when attempting to run a troubleshooter. The message that appears is:

An error occurred while troubleshooting. A problem is preventing the troubleshooter from starting.

This issue affects practically every version of Windows. It frequently happens when you try to use the built-in troubleshooting feature or the official Fix It tool from Microsoft.

So, when you run the troubleshooting tool, you’ll get the problem message indicated above; if you click on View error details, you’ll obtain random error codes that vary from machine to computer. This problem has a few solutions, which you can find in this post.

How do I fix Windows Troubleshooter if it stopped working?

Windows Troubleshooter is a valuable tool of Windows that can assist you in automatically resolving a variety of issues. Unfortunately, you may see a notice stating that Windows Troubleshooter has stopped working while using it. Users have reported the following issues with Windows Troubleshooter:

  • Windows Troubleshooter not working Windows 10

– Windows Troubleshooter isn’t working on Windows 10 according to many customers.
– This can be a major issue, but one of our solutions should be able to help you solve it.

  • A problem is preventing the troubleshooter from starting 0x80070002, 0x8e5e0247

– This is a variant of the problem, which is occasionally accompanied by an error code.
– If you’re having trouble with this, make sure to attempt the remedies in this page.

  • An error occurred while troubleshooting 0x80300113

– This mistake is similar to the one before it, but you should be able to solve it with the same methods.

  • Windows Troubleshooter won’t run, start, work

– Users report that Windows Troubleshooter will not start, run, or work on their computer.
– This can be a major issue, and it’s almost certainly due to your services.

  • Windows Troubleshooting error code 0x803c010b

– When attempting to launch Windows Troubleshooter, you may receive an error code of 0x803c010b.
-You should be able to solve it using one of our options, though.

  • Windows Troubleshooter stuck

– On Windows 10, many users have claimed that their troubleshooter has become stuck.
– If this occurs, the most likely cause is a corrupted user profile.

1. Start Cryptographic Services Using Service Manager

1. To open the RUN dialog box, press the Windows button and R at the same time.

2. Enter services.msc and tap Enter. It will launch the Services Manager application.

3. Double-click Cryptographic Services at the bottom of the list.

4. In your system, the Startup type will be MANUAL.

5. Select Automatic as the startup type. Also, if this service isn’t operating, click Start to start it right now.

6. To save your changes, click Apply and OK.

Restart your computer after you’ve made the modifications. Your problem should now be resolved, and the troubleshooter should function normally; but, if it does not, try some of the other options presented in this article.

This is the most typical solution, and it should resolve the issue instantly because your troubleshooter will not work unless the Cryptographic Services process is running in the background.

2. Disable User Account Control Temporary

1. Tap Windows button and S at the same time and enter UAC.

2. Now select Change User Account Control Settings from the drop-down menu.

3. To save your choices, drag the slider all the way down to Never notify and click OK.

4. If the error message Windows Troubleshooter has stopped working persists, disable User Account Control. Check whether the problem persists after disabling this functionality.

3. Disable Antivirus and Firewall Software

Your security software may be stopping the troubleshooter from exploring the Internet for solutions (most commonly Microsoft KB articles) or transmitting the essential information to Microsoft servers.

Disable your security software for a while and see if the troubleshooter now works. In rare circumstances, you may need to uninstall your antivirus completely and replace it with a different antivirus program.

Bitdefender and BullGuard are now the best antivirus products on the market, and if your antivirus is the problem, try one of these tools.

4. Change your group policy

1. Tap Windows Key + R and type gpedit.msc.

2. Tap Enter or click OK.

3. The Group Policy Editor will launch now.

  • Remember that this feature isn’t available in Windows Home editions.
  • But, with Windows 10 Home, there is a workaround to enable Group Policy Editor on Home version of Windows 10.

4. Navigate to the following position in the left pane:

Computer Configuration\Administrative Templates\System\Troubleshooting and Diagnostics\Scripted Diagnostics.

5. There should be three entries visible in the right pane.

6. Examine the current State of each entry.

  • If it’s disabled, double-click it and change the value to Enabled or Not configured.
  • Do this for each of the three items on the list.

If you receive the notice “Windows Troubleshooter has stopped working,” the issue could be due to your group policy settings.

Keep in mind that the default status for these options is Not configured. There’s no need to change any of the three options if they’re all set to Not configured.

5. Run SFC scan

1. To access the Win + X menu, press Windows Key + X.

2. Select Command Prompt (Admin) from the drop-down menu.

If Command Prompt isn’t available, you can u PowerShell (Admin).

3. To execute it, type sfc /scannow into Command Prompt and hit Enter.

4. The SFC scan should begin now.
Remember that this scan can take up to 15 minutes to complete, so don’t interrupt it.

If the problem persists, or if SFC scan was unsuccessful, attempt DISM scan instead. Follow these steps to do so:

1. Go to Command Prompt as administrator.

2. Type DISM /Online /Cleanup-Image /RestoreHealth and tap Enter to run it

3. The DISM scan will now begin.
Do not stop this scan because it may take more than 15 minutes to complete.

Examine the results of the DISM scan to see if the issue has been resolved. If the problem persists, or if you were unable to conduct SFC scan previously, do so immediately. The issue should be rectified once the SFC scan is completed.

6. Make changes to your registry

1. Tap Windows Key + R and type regedit.

2. Tap Enter or click OK.

  • The Registry Editor will appear now

3. Head to the following key in the left pane:

  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\WinTrust\Trust Providers\Software Publishing

4. Double click the State button in the right pane.

5. Set the Value data to 23c00 and choose OK to save changes

Optional: Because modifying the registry might be risky, it’s usually a good idea to backup the registry before making any changes.

1. Simply select File > Export to export your registry.

2. Set the Export range to All and give it a name.

3. Click the Save button after selecting a save location.

If something goes wrong after you make changes to your registry, you may simply execute the file you just created to restore it to its previous condition.

If the value data is already set to 23c00, your registry is set up correctly, and you won’t need this solution.

Users claim that your registry can sometimes cause the Windows Troubleshooter has stopped working error to appear. This is most likely due to another program changing a specific value, but you may fix it by following the instructions above.

In this video, we are gonna show you how to fix Windows update troubleshooter doesn’t work in Windows 10:

7. Repair your .NET Framework installation

1. Tap Windows Key + S and type control panel.

2. Choose Control Panel from the list of results.

3. In Control Panel, head to Programs and Features.

4. A list of applications that have been installed will show.

5. Choose .NET Framework from the list and click on Change or Uninstall/Change.

6. Choose the Repair option and follow the on-screen directions.

Because of a corrupted .NET Framework installation, users have reported that Windows Troubleshooter has stopped working on occasion. You must repair your.NET Framework installation to resolve this problem.

The issue should be totally repaired once you repair your.NET Framework installation.

8. Perform a System Restore

1. Tap Windows Key + S and type system restore.

2. Choose Create a restore point from the list of results.

3. System Properties window will now open.

4. Tap on System Restore button

5. Once System Restore window opens, click on Next.

6. If available, check Show more restore points option.

7. Choose the wished restore point and click Next.

To finish the repair, follow the directions on the screen.

If you’re getting the Windows Troubleshooter has stopped working error, you might be able to fix the problem by utilizing the System Restore tool.

Check to see whether the problem still exists after your PC has been restored.

9. Create a new user account

1. To open the Settings app, tap Windows Key + I

2. Once Settings app opens, nanvigate to Accounts section.

3. Select Family & other people from the menu on the left.

4. From the right pane, click on Add someone else to this PC.

5. Choose I don’t have this person’s sign-in information.

6. And now choose Add a user without a Microsoft account.

7. Type the desired user name and click Next.

Because your user profile is corrupted, the Windows Troubleshooter has stopped working problem message can display. To resolve the problem, establish a new user account and see whether the problem persists.

Switch to a new user account after creating one and see if the problem persists. If the issue does not occur on the new account, it is likely that your previous account has become corrupted. You must now transfer your personal files to the new account and utilize them in place of the old one.

Because you’ll have to move your personal data, this isn’t the most practical approach, but if other options don’t work, you may need to register a new account and migrate your information.

If you’re still having issues with your troubleshooter after trying these methods, please let us know in the comments section, and we’ll do our best to help you.

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