In this tutorial, learn how to fix Remote Desktop can’t find the computer error in Windows 11/10.
Remote Desktop is a powerful and useful feature that allows you to connect to another computer on the same network or one that is connected to a dedicated network. If you can’t connect to a distant computer because it can’t find it, this article will help you solve the problem of Remote Desktop Can’t Find the Computer.
Remote Desktop can’t find the computer
If you can’t find the machine on the network, use these steps to address the problem.
- Verify the Windows Version
- Connect to a remote desktop session
- Check to see if you’re connected to the same network.
- Check the RDP services’ status.
- The network profile is open to the public.
- Check the Security Settings for Restrictions.
Some of the tasks will necessitate the usage of an administrator account.
1] Check Windows Version
Remote Desktop is not available if you are using Windows Home. It will not function if you try to connect to that machine from your PC. Despite the fact that it is not officially supported, you can use the RDP Wrapper library from Github to use Remote Desktop in the home version.
2] Enable Remote Desktop Connection
The option to connect to a computer using Remote Desktop is disabled by default. Ensure that the option is turned on on both machines. To access Remote Desktop, go to Settings > System > Remote Desktop. This should be turned on. You should now be able to connect if you type the computer’s precise name.
3] Check If You Are on the Same Network or Correct Address or Name
Make sure you’re connected to the same wifi network as the distant computer you’re connecting to. If you’re on the same network, double-check that you’re using the correct name. If you’re trying to connect to a computer that’s accessible via the internet, make sure that you’re using the correct address.
4] Verify the Status of RDP Services
Windows Services are used to connect to Remote Desktop, so be sure they’re up and operating before you try to connect.
- In the Services snap-in, open the Run prompt and type Services, then press Enter. Locate Remote Desktop Services.
- To start it, double-click it to open it.
- Attempt to connect to the distant computer now.
- This service should start automatically if you try to connect, but if you can’t, you can manually start it.
5] Network Profile Is Public
Ascertain that both machines are accessible and discoverable on the network. To enable it, follow these steps:
- Press the Enter key after opening the Run prompt (Win + R) and typing Control.
- Go to the Network and Share Center.
- Change advanced sharing settings by clicking on it.
- Choose Turn on Network Discovery under Network Discovery.
- Then, next to Turn on the automated configuration of network-connected devices, tick the box.
6] Check Restrictions on Security Settings
It’s only for expert users, but you can always contact assistance. It will differ depending on the software. Some powerful security software can prevent Remote Desktop from working by restricting incoming-outgoing connections. You’ll need to either relax your security settings or hunt for an option that directly contradicts them.
In this tutorial, learn how to fix Remote desktop can’t find the Computer on Windows 10:
Can You Remote Desktop to a Computer That Is Turned Off?
Remote Access Software can wake up the remote computer if it has Wake-on-Lan enabled. If the remote desktop is turned off, you should be able to connect to it. Even if the computer is in hibernation or sleep mode, this method works.
How Can I Access My Office PC from Home?
You can request that your IT Admin add it to the computer network so that it can be accessed via an IP address. If this doesn’t work, you can pre-configure the configuration and access it from anywhere using desktop software like TeamViewer. Some VPNs also allow you to connect to your computer from anywhere in the world, however, this requires a lot of setups.
Which Is the Best Remote Desktop Software?
There is no such thing as the best desktop software, but there are plenty of options. TeamViewer, AnyDesk, Splashtop Business Access, ConnectWise Control, Zoho Assist, VNC Connect, and more are in the list.