Fix Make sure OneDrive is running on your PC, then try again message on Windows 11/10.
You’ve already set up OneDrive on several devices, and everything is in order. However, you may discover that you are unable to access document files via the cloud icon in File Explorer at some point — every time you try to restore files from OneDrive, you receive an error message. We can’t open this file right now, Make sure OneDrive is running on your PC, then try again. We will present some solutions in this post that you can try to successfully resolve this problem.
Make sure OneDrive is running on your PC, then try again
If you receive the notice OneDrive not running, Make sure OneDrive is running on your PC, then try again on Windows 10, try the following solutions:
- Make sure you’re logged in with your OneDrive account.
- Disable the Files-on-Demand functionality.
- Run the Troubleshooter for OneDrive.
- Turn off OneDrive.
- Make sure OneDrive is set to start automatically when your computer boots up.
- OneDrive should be reset.
- Reinstall OneDrive.
Take a look at the descriptions of the processes involved in each of the solutions presented.
1] Ensure you’re logged in OneDrive with your account
To begin, make sure you’ve logged into OneDrive using your Microsoft account and that it has a password configured. To store and sync data, your device must have enough storage capacity.
Right-click on the C drive or the partition where OneDrive is installed. Select Properties and look at the available space. You can relocate OneDrive to another partition if you’re running out of space.
Here’s how to do it:
- Right-click the OneDrive icon in the Notification area on the far right of the Taskbar and select Settings.
- Click the Unlink this PC button under the Account tab.
- Use your username and password to log in.
- Choose a different location for the OneDrive folder and the files you want to sync. Depending on the size of the files and your internet, the sync may take some time if there are a lot of them.
If the problem remains, move on to the next step.
2] Turn off Files-On-Demand feature
If you have Files-On-Demand feature is turned on, disable it and see if it helps.
Perform the following actions:
- In the notification area/system tray, right-click on the OneDrive icon (if not there, click the chevron to access hidden icons) and pick Settings from the menu.
- Choose the Settings option.
- Uncheck the Save space and download files as you use them option.
- Click the OK button.
If the Make sure OneDrive is running on your PC, then try again problem persists, you can attempt the next remedy.
3] Run OneDrive Troubleshooter
This solution requires you to download and run the OneDrive Troubleshooter to determine whether it aids in the resolution of the problem.
4] Quit OneDrive
The OneDrive icon can be found in the system tray on your desktop. To log out fully, right-click the icon and select Close OneDrive from the menu. Then, from the Start Menu, run the OneDrive app and let it sync once more.
5] Ensure OneDrive is configured to start at computer startup
Perform the following actions:
- In the notification area/system tray, right-click on the OneDrive icon (if not there, click the chevron to access hidden icons) and pick Settings from the menu.
- Choose the Settings option.
- Check (if it’s not already checked) the Start OneDrive automatically when I sign in to Windows option.
- Click the OK button.
If the problem remains, move on to the next step.
6] Reset OneDrive
You might try resetting OneDrive to see if it makes a difference.
7] Reinstall OneDrive
The OneDrive symbol is gone from the system tray on the taskbar, according to some users. In this scenario, you can uninstall OneDrive and then reinstall it on your Windows 10 PC.
To reinstall OneDrive, follow these steps:
- To open the Run dialog, press Windows key + R.
- Copy and paste the environment variable below into the Run dialog and press Enter.
%LOCALAPPDATA%\Microsoft\OneDrive\
- To launch the installation, double-click the OneDriveSetup.exe file.
The associated icon will be reinstated in the taskbar once the installation is complete. You might try syncing OneDrive to check whether the problem is fixed.
If you’ve any queries, check this video:
I hope this information is useful.
