When users try to add third-party email accounts to the built-in Mail app, the error code 0x8000000b may display. If you’re having the similar issue, this article will help you.
Quick Navigation :
- Method 1: Add Account Through Advanced Setup
- Method 2: Reset Mail and Calendar App
- Method 3: Disable Antivirus or Windows Defender
- Method 4: Allow Mail Through Windows Firewall
The Mail program in Windows 10 allows users to add a variety of email accounts, including Gmail, Yahoo, Outlook, and others. Users can conveniently manage their accounts and emails within this program by doing so.
But, some customers report that the error code 0x8000000b prevents them from adding or syncing email accounts, particularly Gmail. This issue is indicated by a pop-up window stating that something went wrong, as shown in the image below.
What can you do if you get the 0x8000000b Gmail something went wrong error code? To find the answers, keep reading this article.
See more: How to Fix Can’t Add Gmail to Mail App in Windows 10
How To Fix Mail App Error Code 0x8000000b In Windows 11/10
Method 1: Add Account Through Advanced Setup
Some users were able to add their account using advanced setup without encountering the 0x8000000b issue. You can also give it a shot; here’s a quick guide.
Step 1: To launch Mail, press Windows + S, type mail into the search field, and then click Mail from the search results.
Step 2: Select Manage accounts > Add account from the Settings menu.
Step 3: Select Advanced setup from the pop-up box.
Step 4: Select Internet email as a method of communication.
Step 5: Fill in the essential details for your preferred account. Then, in the Incoming email server box, type imap.gmail.com:993, choose IMAP4 as the Account type, and in the Outgoing (SMTP) email server box, type smtp.gmail.com:46. After that, go ahead and click Sign in.
Method 2: Reset Mail and Calendar App
If you can’t sync your email, it’s possible that the Mail application isn’t working properly. In this situation, you can restore the app to its default state by resetting it. Simply follow the instructions outlined below:
Step 1: To open Settings, press Windows + I.
Step 2: Select the Apps category from the drop-down menu.
Step 3: Select Mail and Calendar from the Apps & Features menu, then click Advanced settings.
Step 4: Click the Reset button on the new page and confirm the process. This will reinstall the application and return it to its default settings.
You can then try syncing your email accounts once more.
Method 3: Disable Antivirus or Windows Defender
If you are unable to sync your email account with the Mail app, it is possible that your third-party antivirus or Windows Defender has blocked the Mail app’s request. In this scenario, you may need to disable your antivirus and Windows Defender to fix the error code 0x8000000b.
To turn off Windows Defender on your Windows 10 computer, follow the steps below:
Step 1: Go to Windows Settings and select Update & Security from the drop-down menu.
Step 2: Select Virus & Threat Protection from the Windows Security area.
Step 3: Select Virus & Threat Protection Settings from the drop-down menu.
Step 4: Disable the Real-time Protection feature.
Method 4: Allow Mail Through Windows Firewall
Lastly, you can try permitting Mail access through Windows Firewall, which may have previously blocked it. This is how you do it:
Step 1: Select Settings > Update & Security > Windows Security from the drop-down menu.
Step 2: In the right pane, select Firewall & Network Protection.
Step 3: In Windows Defender Security Center, scroll down to Allow an app through firewall and click on it.
Step 4: Select Change settings from the drop-down menu and select both Private and Public for Email and Accounts. To save the modification, click OK.
Check this video for more help:
That’s about it.
