FIX: Dell Laptop Keyboard Not Working

In this tutorial, learn how to fix keyboard not working on Dell laptop.

You’ve run into a problem with your Dell keyboard that won’t operate, and you’ve probably tried everything you can to fix it but nothing appears to work. You’ve never had any problems with your Dell keyboard before, but it suddenly stopped working when you needed it.
Did it stop working after you installed the update or after you put your computer to sleep?

Today, I’ll go over everything that may go wrong with your laptop keyboard, as well as how to fix it. This tutorial is primarily for users of Windows 10, 8, and 7.

There are a number of things that can go wrong. These are the reasons:

 Reasons Why Your Dell Laptop Keyboard Stopped Working
  • Driver Issues
  • Not properly connected
  • Spilled liquid

1. Driver Issues

One of the most common causes of keyboard problems is outdated keyboard drivers. This can be caused by your computer not shutting down properly or simply because your drivers need to be updated. This driver issue can occur on both laptop and desktop. So, if you have a Dell desktop and your keyboard has stopped working, it’s possible that driver troubles are to blame.

It’s really simple to update your driver, and I’ll show you how to do it soon.

2. Not Properly Connected

Yes, it’s possible that your Dell keyboard isn’t correctly attached. Many desktop users have discovered that their keyboard hasn’t been working because it wasn’t properly plugged in, or wasn’t plugged in at all. The keyboard of a laptop could be disconnected if the laptop falls over or hits anything.

I’m here to tell you all there is to know about your Dell keyboard. So, if you could just spend a minute double-check that your keyboard cord is correctly attached to your computer, that would be fantastic.

If you’re using a laptop, you’ll need to open it with a screwdriver and check to see if the cable is properly plugged in. Remove the cable and reconnect it properly if it is properly plugged in. If the cable isn’t plugged in, you’ve identified the source of the problem.

If you don’t know how to open a laptop, I recommend enlisting the assistance of a professional. When you don’t know how to accomplish anything, don’t try to do it yourself.

3. Spilled Liquid

Liquid spilling on a keyboard is a common issue that most laptop users face. A spill could be anything from water to coffee to tea to any other beverage.

There are instances when a spilled keyboard recovers and continues to work as if nothing happened, and other occasions when a laptop keyboard dies completely when liquid is spilled on it. There are also times when only a handful of your keys are no longer functional.

If only a few of your keys are working, try drying your keyboard in the sun; if that doesn’t work, you’ll need to replace it.

Give it to a professional if you don’t know how to open a laptop.

How To Fix Your Dell Laptop Not Working

Now that we have a better understanding of what can be causing your Dell keyboard to stop working, let’s look at how we can fix it.

Method 1. Restart Your Dell Computer

Let’s begin by doing a basic PC restart. Turn off your computer and then on again. When your PC has fully booted up, test it with your keyboard to see if it’s working. If it doesn’t work, don’t worry; there are a few other options to consider.

If the simple restart solves your problem and your keyboard finally works, you won’t have to do it again.

Method 2. Check Your Keyboard Cable And Plug It In Properly

I stated it before, but if you didn’t do what I instructed you to do, I’m telling you again. If you have a desktop computer and your keyboard isn’t working, make sure your keyboard cable is connected properly.

If it’s connected properly, try unplugging it and plugging it back in. If you have a laptop, you’ll need to open it up to check if your keyboard cord is connected properly. Remove the cable if it is attached and reconnect it appropriately.

Allow an expert with experience to assist you if you don’t know how to open a laptop.

If the first and second methods didn’t work for you, don’t worry; the third and fourth methods will.

Method 3. Uninstall Dell Laptop Keyboard Driver

Let’s go head-to-head with the driver now. From here on out, things will get a little more technical, but nothing you can’t handle. This method will be as straightforward as possible. Let’s get started.

  1. Control Panel can be found by going to the Windows Menu and searching for it.
  2. Launch the Control Panel Program from the search results.
  3. Select Device Manager from the Control Panel once it has been launched.
  4. Locate and expand the Keyboard Section in the list.
  5. Right click the keyboard driver and select Uninstall device from the drop-down menu. If the drop-down list has numerous drivers, make sure you uninstall everything.
  6. Restart your Dell laptop after the uninstallation is complete.

The drivers should be reinstalled automatically by Windows. Now check to see if your keyboard is working; if it is, my job is done. But if this one fails, the next one will.

Method 4. Update Your Dell Laptop Driver

Everything should operate well when you update your Dell laptop driver, as long as your Dell keyboard hasn’t gone faulty on its own. You will need to connect to the internet for this method to work. Let’s get this party started.

Automatic Dell Driver Update

With this option, we want Windows to assist us in resolving the keyboard problem by looking for and installing any necessary updates.

1. Control Panel can be found by going to the Windows Menu and searching for it.

2. Launch the Control Panel Program from the search results.

3. Select Device Manager from the Control Panel once it has been launched.

4. Locate and expand the Keyboard Section in the list.

5. Right-click the keyboard driver and select Update Driver from the drop-down menu. If the drop-down list has numerous drivers, make sure to Update Everything.

6. When you click Update, a pop-up window should appear asking how you wish to search for drivers.  Click on Search Automatically for Updated Driver Software.

7. Your computer’s operating system should begin looking for drivers online. Wait for it to come to a conclusion.

8. When it’s done, you might get a message that says “The best drivers for your device are already installed.” If you get that notification, go to Windows Update and look for drivers. If not, Windows should show you the updated keyboard driver’s download status automatically.

9. Once your updating is complete, restart your Dell laptop.

If the automatic update fails, you must perform a manual update.

Manual Driver Update

If your Dell keyboard is working properly, this upgrade should solve the problem without a doubt.

To make a manual update, go to the official Dell website and download the Dell keyboard driver.

  1. When you’re on their website, let them auto-detect your computer for you or Enter your computer model.
  2. Select your computer once it has been detected.
  3. You’ll see a list of all your drivers, and you’ll need to locate the one for your keyboard driver.
  4. Now download and then install it.
  5. Restart your computer after the installation is complete.

If none of these solutions worked for you but you desperately needed to use a keyboard, I recommend using the on-screen keyboard.

To use the on-screen keyboard, go to the start menu and type on-screen keyboard in the search box; a program named the on-screen keyboard should appear in the results. Start typing with your mouse after clicking on the software.


As long as your keyboard isn’t destroyed, all of the methods I suggested should work for you. If the way I stated above didn’t work for you, I’m afraid you may have a broken keyboard that needs to be replaced.

Before you decide to alter your keyboard, I strongly suggest you to have it checked carefully by an expert.

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