FIX: Bluetooth mouse not working in Windows 10

Bluetooth mice are a terrific alternative to the laptop touchpad and are ideal for a cable-free workstation.

There are a variety of reasons why a Bluetooth mouse may cease operating, one of which is a malfunctioning driver.

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If you don’t want to use your laptop’s touchpad, a Bluetooth mouse can help.

However, some users have reported problems with their Bluetooth mouse after upgrading to Windows 10, so we’re here to give a couple of options.

Here are some other issues with your Bluetooth device that you might run into:

  • Bluetooth not working Windows 10 – If your Bluetooth connection isn’t working correctly, try updating your bluetooth drivers.
  • Bluetooth not detecting devices Windows 10 – The computer is unable to identify Bluetooth devices; however, this can be resolved by ensuring that your devices are correctly paired.
  • Bluetooth paired but not connected Windows 10 – The Bluetooth driver may be at blame; update or replace your driver to fix the problem.
  • Windows 10 Bluetooth couldn’t connect – When your Bluetooth mouse fails to connect to your computer on a regular basis, this message appears.

How can I fix Bluetooth mouse problems in Windows 10?

  1. Update the Bluetooth Driver
  2. Change the Power and Sleep settings
  3. Check if the Bluetooth service is running
  4. Run the system troubleshooter
  5. Restart the Bluetooth mouse
  6. Change your mouse frequency
  7. Rollback your drivers
  8. Change the Power management options
  9. Optimize the Bluetooth signal
  10. Check for Windows Updates

Method 1. Update the Bluetooth Driver

1. To go to Device Manager, go to Search and type device manager.

2. Locate your Bluetooth mouse, right-click it, and choose Update driver software from the menu.

3. If any updates are available, install them.

4. Reboot your computer and try to connect your Bluetooth mouse once again.

Installing the incorrect driver version can permanently harm your computer. As a result, we recommend utilizing a specific program to update drivers automatically.

Method 2. Change the Power and Sleep settings

1. Open the Settings app and select System from the drop-down menu.

2. Go to the Power & Sleep section.

3. Uncheck both On battery power, stay connected to WiFi while asleep and When plugged-in, stay connected to WiFi while asleep choices.

See also:

Method 3. Check if the Bluetooth service is running

1. To open the elevated Run command line, use Windows key + R.

2. Type services.msc into the command prompt and hit Enter.

3. Go to the Bluetooth support service.

4. It’s fine if it’s set to Started. If not, right-click and select Start from the drop-down menu.

Method 4. Run the system troubleshooter

1. Navigate to Settings menu.

2. Choose Update & security.

3. From the left pane, select Troubleshoot.

4. In the Bluetooth icon, click on Run the troubleshooter.

5. Pay attention to the directions.

Method 5. Restart the Bluetooth mouse

1. Head to Search, type control panel, and open Control Panel.

2. From the Hardware and Sound menu, select Bluetooth Devices.

3. Choose your Bluetooth mouse, after that, select Remove.

4. Click Add, reset the device, check the box that says My device is set up and ready to be found, and then click Next.

5. Restart the device if it isn’t found the first time. Select the device when it has been discovered, and then click Next.

6. Follow the wizard’s installation instructions.

Note: Make sure the gadget is turned on and that the batteries aren’t dead. Check that your gadget is turned on and connected to the computer properly.

Also, make sure your device can be found. Check to see if you installed the device with the correct program; if not, reinstall it with the correct program.

Method 6. Change your mouse frequency

Frequency interruptions are a problem with wireless mice. That is also something that can happen to your mouse.

To alter the frequency of your mouse, open your mouse utility software, look for the option to modify mouse frequency, and change it from 500 Hz to 250 Hz.

Method 7. Roll back your drivers

1. Right-click the Start button and head to Device Manager.

2. Locate your Bluetooth mouse.

3. Right-click your Bluetooth driver and select Properties.

4. Select Roll back driver in the Driver tab.

5. Follow the on-screen directions for the rest of the process.

6. Restart your PC.

Method 8. Change the Power management options

1. Right-click the Start button, and head to the Device Manager.

2. Double-click USB Hub device to open its properties in the Device Manager.

3. Go to the Power Management tab and uncheck Allow the computer to turn off this device to save power.  To save changes, click OK.

Note: You must repeat these instructions for all USB Hub-connected devices.

Method 9. Optimize the Bluetooth signal

Maybe the problem is technical in nature, and there’s nothing wrong with your setup or software.

If none of the alternatives above work, make sure nothing is obstructing your Bluetooth signal. Here are some things to remember:

  • Close the distance between your wireless mouse and the wireless transceiver.
  • If your keyboard and mouse are both wireless, make sure they’re at the same distance from the transceiver.
  • Invert or turn the transceiver on its side.

Method 10. Check for Windows Updates

Microsoft regularly distributes numerous drivers through Windows Update in addition to regular system updates. As a result, there’s a potential that a new driver for your Bluetooth devices (mouse) is nearing completion.

If you haven’t been able to install it through the Device Manager, you should try Windows Update.

System stability is another advantage of installing the newest Windows 10 updates.

If your Bluetooth mouse stops working due to a flaw in your system, Microsoft may provide a remedy as part of a future update.

To check for updates, open the Settings app, select Windows Update, then check for updates.

That’s all there is to it; I hope at least one of these options assisted you in resolving the Bluetooth mouse problem in Windows 10. If you have any questions or comments, please leave them in the box below.

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